11–13 Jun 2025
Stavanger Forum
Europe/Oslo timezone
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Chatbot Cathy, an agent conversationnel

13 Jun 2025, 12:15
1h
Stavanger Forum

Stavanger Forum

Gunnar Warebergsgate 13 4021 Stavanger
Poster Proactive strategies and prevention of bullying and cyberbullying Room: Mastrafjorden B

Speaker

Mrs Lydie Catalano (IA Medical)

Description

In case of school bullying victims feel isolated and ashamed, while adults (parents, teachers, educators) often feel helpless, struggling to understand the situation and find appropriate actions.

Traditional responses from the internet might be general and pose the risk of misinformation. To tackle this, we co-created an innovative, secure, and free conversational agent: Chatbot Cathy, aiming to provide high-quality resources and personalized advice based on each child's specific situation.

Key Characteristics:
-Cathy is the first generative AI-powered chatbot specifically targeting school bullying.
- It offers reliable, professionally developed responses without hallucinations.
- Cathy complies with GDPR and the AI Act and is hosted on a health data-certified server in partnership with Microsoft.
- It provides a secure environment for open expression without fear of stigma.

Purpose:
- To help identify bullying dynamics, actors, and consequences.
- To provide personalized support and answers to individual questions.
- To suggest clear, accessible, and personalized solutions and resources.

Resources:
- Chatbot Cathy is available online via computer or smartphone.
- It's free, anonymous, and accessible 24/7.
- It ensures a secure space for free expression.

Audience:
- Children and adolescents for emotional support.
- Parents seeking solutions.
- Educators and supervisors to understand and address bullying.
- Health professionals for prevention and support in recovery.

Preliminary Results:
Launched in May 2023,Cathy has already handled 19,673 user requests, with positive feedback emphasizing personalized support. Adolescents particularly seek strategies while parents and teachers focus on information.

Keywords

Innovative Chatbot
Free expression without fear
Total secure accès
personnal solutions and advices
Emotionnal support

Please also indicate what kind of contribution it is: Practitioner experiences
Please indicate what type of scientific contribution it is Not applicable

Primary author

Mrs Catherine verdier (Psyfamille)

Co-author

Mrs Lydie Catalano (IA Medical)

Presentation materials

There are no materials yet.