11–13 Jun 2025
Stavanger Forum
Europe/Oslo timezone
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Empowering Bystanders: Enhancing Direct Intervention in Cyberbullying with EmojiGen

11 Jun 2025, 15:00
15m
Stavanger Forum

Stavanger Forum

Gunnar Warebergsgate 13 4021 Stavanger
Oral Paper Presentation Reactive strategies, implementation of interventions, and follow-up actions after bulllying or cyberbullying has occured Room: Jæren

Speaker

Dr Jungup Lee (National University of Singapore, Department of Social Work)

Description

Cyberbullying remains a critical online issue, often causing significant harm to victims. Although bystander intervention can help reduce its impact, promoting direct intervention remains challenging due to factors such as the effort required and limited confidence in expressing support. To address these barriers, this study developed EmojiGen, an innovative tool powered by a Large Language Model (LLM) designed to support bystanders in direct intervention efforts. To evaluate its effectiveness, we created a simulated social media platform featuring nine posts containing cyberbullying comments. A mixed-methods, between-subjects experiment with 90 participants participants was conducted to assess EmojiGen's impact on intervention behaviors and bystander perceptions. The results indicated that EmojiGen significantly increased supportive and resisting behaviors among bystanders. Additionally, it enhanced self-efficacy and intervention skills and reduced perceived workload and anxiety. This study provides valuable insights for fostering direct bystander intervention in cyberbullying and informs the design of supportive intervention tools for social networks.

Keywords

Cyberbullying Bystanders; Intervention; LLM-powered Assistance Tool

Please indicate what type of scientific contribution it is Mixed method study
Please also indicate what kind of contribution it is: Scientific

Primary authors

Peinuan Qin (National University of Singapore, School of Computing) Jiting Cheng (National University of Singapore, School of Computing) Dr Jungup Lee (National University of Singapore, Department of Social Work) Junti Zhang (National University of Singapore, School of Medicine) Zhixing Liu (National University of Singapore, School of Computing) Dr Yi-Chieh Lee (National University of Singapore, Computer Science)

Presentation materials

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